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Workbooks CRM Greatly Out Scores Competitors in G2 Crowd Report

Slma-recommended-187 G2-non-gated (1)Title:   G2 Crowd Grid Report for CRM Summer 2018: vs. Competitors

Published by/Authors:  G2 Crowd

Gated: No

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Length:  14 Pages, PDF


This PDF compares with eleven competitors shown on a CRM G2 Crowd Grid®.   Of 41 categories with numerical scores Workbooks CRM has 24 first place scores, 11  second place and 6 ties.  This is the highest scoring of any company listed in the report. The number two company had 11 first place, 24 second place and 5 tied scores.  This is a great performance.  

Pricing for CRM competitors editions are included on the pages 6-11 of the report. 

The companies compared are:

  1. Workbooks
  2. SugarCRM
  3. Salesforce CRM
  4. Netsuite CRM
  5. Dynamics 365
  6. Goldmine
  7. Zoho CRM
  8. SAP CRM
  9. Sage CRM
  10. Siebel
  11. Oracle Sales Cloud
  12. ACT!

SLMA Comments:   The following is taken directly from G2 Crowd’s explanation of how the grid and scoring is determined.   The reality is this report reflects the opinions of real users and not a simple analysts opinion.   While some consider CRM a me-too commodity software application, Workbooks CRM, a UK based company, seems to separate itself from the pack by its noticeable first place scoring in a majority of the 41 categorizes measured, awhile keeping its pricing at below market value as compared to ten out of eleven competitors. 

Grid® Methodology Grid® Rating Methodology.  

The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 Crowd rates products from the CRM category algorithmically based on data sourced from product reviews shared by G2 Crowd users and data aggregated from online sources and social networks. Technology buyers can use the Grid® to help them quickly select the best products for their businesses and to find peers with similar experiences. For vendors, media, investors, and analysts, the Grid® provides benchmarks for product comparison and market trend analysis.

Grid® Scoring Methodology G2 Crowd rates products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique algorithm (v3.0) to this data to calculate the Satisfaction and Market Presence scores in real time. The Grid® Report for CRM | Summer 2018 is based off of scores calculated using the G2 Crowd algorithm v3.0 from reviews collected up until June 06, 2018. To view the CRM Grid® with the most recent data, please visit the CRM page.

 Recommended for: 

  • President
  • C-Level Folks
  • CFO
  • CSO
  • CMO
  • Marketing Operations
  • Content Management and Creation
  • Product Management

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This review was conducted independently without the advice or consent of the publisher.  Of course, we only review those papers that are worth it for you to read, we leave the others to someone else.

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