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Are Sales Leads a Perishable Asset?

How leads are managed makes the difference between a squandered investment or a measurable return on investment!

This article in its complete form has been published on the eti Sales Support sales and marketing blog. Go here to read the complete story with nine recommendations to solve the issue of perishable leads.

 IStock_000010615874_SmallSales leads have a lot in common with perishable fresh fish

When your company spends money on lead generation, the clock starts ticking; each inquiry has a life span.  Some of the leads may take a year to buy, some take six months, and some will take a few months, or a few days.

Michael Falkson, CEO of eti Sales Support, said, “ETI’s experience shows that 80% of inquiries will convert into Market Qualified Leads within 18 business hours. Your chances of success, thereafter, fall dramatically“.

The certainty is that a group of leads from a given month has a life span.  Each month a few make a decision and disappear; they are dead to you.      

Why it matters:

Fast responders sell more than those who are slow, sluggish, unhurried, leisurely, and dawdling in pursuit of a prospect.

Sales Lead Management Association

Delayed response means a higher rejection rate. Prospects often ignore delayed responders as they no longer need information.  Plus, they see the delay as the first indication of the value of the business relationship: slow to respond, slow to deliver, slow to service.

Will You Be a First Responder or a Dawdling Responder?

For B2B, certainly there is a fast, first responder requirement even if the inquirer takes weeks or months to make a decision.

Why It’s Important:

Leads that are followed up fast will buy at a higher rate.

First respondents sell more than those who delay more than 18 hours.

Sales Lead Management Association

 

The issue is that leads that are followed up fast will buy at a higher rate than those that are contacted within days or weeks, or sometimes even months after the initial contact.  He who is a first responder sells more than he who is not.

Read the complete article with recommendations here on the eti Sales Support B2B Sales and Marketing Blog. 

 This blog is supported by the generous sponsorships of Clickpoint SoftwareVanillaSoft and GoldMine CRM Software

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